YOU GENERATED THE ENQUIRY
They already called you. Don't leave the appointment to a callback.
They already called you.
Don't leave the appointment to a callback.
When someone is ready to act, making them wait gives the opportunity time to cool off or move elsewhere.
Your team can't answer every call. That's normal.
But the moment a call goes unanswered, there's a gap before your team gets back to them.
In that gap:
A new patient can carry on searching and call another practice.
An existing patient can put the booking off until later.
Your callback can go unanswered and turn into phone tag.
Your team inherits another call to chase.
None of that means every missed call is a lost appointment. But you don't know which one was ready to book - and that's the problem.
All because the phone happened to ring at the wrong moment.
What could a few recovered bookings add up to?
Use the sliders below to see the value of just a few additional appointments.
This is bringing us an additional 60 appointments a month. This has translated into real revenue for us. Having this automation on our side is invaluable. Would highly recommend to others!
How it works
1. When a call goes unanswered, the caller automatically receives a text within moments.
2. The text includes a link giving them an immediate next step, whether that’s booking online, arranging a consultation or continuing their enquiry.
3. From there, they can take action while the intent is still fresh, rather than waiting for a call.
This gives missed callers a way to act immediately, before they move on to a competitor, and works around the clock, even outside business hours.
The instant missed call text backs are a game changer. We maximise our opportunities in getting both existing and new customer appointments. This means we can generate revenue with our missed calls both during and outside business hours. Exceptional service and highly recommend!
Is this a good fit for your practice?
This works best if:
• Inbound calls are an important source of appointments, enquiries or consultations
• Calls sometimes go unanswered during busy periods or outside opening hours
• You have a clear next step callers can take online
What does it cost?
Plans start at £149/month + usage.
You don't need dozens of additional appointments for the numbers to work.
As the calculator above shows, recovering even a small number can represent meaningful appointment value.
See if this is right for your clinic
We'll have a short conversation about how missed calls are currently handled, what a typical appointment is worth, and whether the system makes commercial sense.
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